Effective Date: September 2026
This Cookie Policy explains how ShipHarbor uses cookies and similar tracking technologies when you visit our website, use our online quote and shipping calculator tools, and access our package receiving and holding services. It outlines what these technologies are, why we use them, and your options for managing them.
Cookies are small text files placed on your computer or mobile device when you browse websites. They are widely used to make websites work efficiently, remember your preferences across visits, and provide analytical data to website operators.
Cookies can be “persistent” (remaining on your device until they expire or are deleted) or “session” cookies (deleted automatically once you close your web browser).
ShipHarbor uses cookies to ensure our services function smoothly and securely. We use cookies to:
These cookies are essential for the website to function properly. Without them, core features such as secure login, quote request forms, and package receiving access cannot be provided. These cookies do not store any personally identifiable information and cannot be disabled in our systems.
These cookies enable the website to remember choices you make while browsing. For example, they remember your selected measurement units, saved destination filters, and customized calculator preferences.
These cookies collect aggregated, anonymous information about how visitors navigate our site. They help us understand which pages are visited most often, how users move through our service guides, and whether users encounter error pages. We use this data solely to enhance website usability.
These cookies are used by our payment processing partners (such as Stripe or PayPal) to verify transaction integrity and detect fraudulent credit card activity during checkout.
You have the right to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them or alert you when a cookie is placed on your device.
To adjust your cookie settings in your browser, refer to the help documentation for your specific browser:
Please note that if you choose to block strictly necessary cookies, some features of our website—such as the quote calculator, account access, and quote request forms—may not function as intended.
In limited cases, third-party service providers (such as carrier tracking integrations, payment gateways, and security providers) may place cookies through our website to deliver their embedded services. We do not control these third-party cookies, and you should review the respective privacy and cookie policies of those providers.
We may update this Cookie Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted directly on this page with a revised effective date.
If you have any questions or feedback regarding our use of cookies, please contact us at:
Email: privacy@shipharbor.com
General Inquiries: support@shipharbor.com
