Clear pricing,
explained before you pay

No guesswork. Here’s what makes up your total, whether you’re holding a package for pickup or shipping it on, and where you can save.

How it adds up

Your total has three parts

We show you all three before you pay.

Part 01

Our fees

What we charge to receive, hold, combine and forward your packages.

Part 02

Carrier shipping

Set by the carrier, based on weight, size and destination. Not needed if you pick it up.

Part 03

Duties and taxes

Only for international shipments. Set by the destination country, not by us. We explain what to expect.

Schedule of services

Our fees

What we charge at each step, all in one place.

Service
What it covers
Price
Receiving packages

We log and check each package on arrival.

Included
Holding & storage

We hold your packages until you pick them up, or while you wait for the rest to arrive.

Free for a set time

then charged per day

Consolidation

Combining packages into one box.

Shown in your quote
Repacking

Extra packing, or removing packaging you don’t need.

Shown in your quote
Forwarding

Preparing your shipment and handing it over to the carrier.

Shown in your quote
Insurance

Optional cover for your package.

Terms shown in your quote

Ask us about volume pricing for regular shipments.

Dimensional weight, step by step

A worked example for one package.

Length
16 in
Width
12 in
Height
10 in
Actual scale weight
7.7 lb
Dimensional weight
13.81 LB

16 × 12 × 10 = 1,920, then ÷ 139 (example divisor)

Actual scale weight
7.70 LB

Read by the digital scale

The carrier bills the higher weight: 13.81 LB

Example only. The divisor is set by each carrier, and the real figures appear in your quote.

Logistics explained

How shipping cost is worked out

Carriers charge by the greater of two weights: the actual weight, or the “dimensional” weight based on the box’s size.

Dimensional weight is length × width × height, divided by a number the carrier sets. A light but bulky box can be charged as if it were heavier.

Why repacking can save you money

If we repack your package into a box that fits, the dimensional weight goes down, and so can the shipping charge.

Cost tips

Ways to keep costs down

A few simple habits can lower what you pay to ship.

Combine packages into one shipment

Sending several orders as one shipment means fewer separate carrier charges, or just one box to collect.

Use a box that fits the items

Avoid paying to ship empty space. We can repack your items into a box that fits.

Choose a standard service when you're not in a rush

Standard services usually cost less than express, so keep the fast option for when you need it.

Remove extra packaging before shipping

Ask us to take out bulky retail boxes and inserts to cut weight and size.

Ask us about volume pricing for regular shipments

Shipping often? Tell us what you send and how often, and we’ll come back with a custom quote.

Upfront quotes

Ready to ship without the surprises?

Tell us what you’re sending or ordering, and whether it will be picked up or shipped on. We’ll send you a clear quote.